top of page

Privacy Policy

A legal disclaimer

Harlequin Paints ("we", "us", or "our") is committed to protecting your privacy and the security of your personal information. This Privacy Policy explains how we collect, use, and disclose information from users of our website and online store, located in Cape Town, South Africa.

Information We Collect:

We only collect the following information from our online customers:

  • Name: Your full name.

  • Contact Details: Your email address and phone number.

  • Purchase Information: The products you purchased, date of purchase, and order number.

We do not collect any sensitive personal information such as financial data (credit card details, bank account information) as we use a trusted third-party payment processor, YOCO, to handle all online transactions. YOCO has their own privacy policy which you can review at [YOCO Privacy Policy].

How We Use Your Information:

We use the information we collect from you for the following purposes:

  • Process and fulfil your orders: We use your name and contact details to process and fulfil your online purchases, including sending you order confirmations and shipping updates.

  • Provide customer support: We use your contact details to respond to your inquiries and provide you with customer support.

  • Improve our website and services: We may use your purchase information to analyse trends and improve our website and online store offerings.

  • Comply with legal requirements: We may use your information to comply with applicable laws and regulations.

Sharing Your Information:

We will not share your personal information with third parties for marketing or advertising purposes. We may only share your information with third-party service providers who help us with our business operations, such as:

  • Payment processors: We use YOCO to process your online payments. You can review their privacy policy at [YOCO Privacy Policy].

  • Shipping and fulfilment providers: We may share your name and address with shipping and fulfilment providers to deliver your orders.

We will only share your information with these third-party service providers as necessary to provide the services you request and will require them to protect your information in accordance with this Privacy Policy.

Your Data Protection Rights:

You have the following rights regarding your personal information:

  • Right to access: You have the right to access the personal information we hold about you.

  • Right to rectification: You have the right to correct any inaccurate or incomplete personal information we hold about you.

  • Right to erasure (Right to be forgotten): You have the right to request that we erase your personal information.

  • Right to restrict processing: You have the right to restrict the way we process your personal information.

  • Right to data portability: You have the right to receive your personal information in a portable format.

  • Right to object: You have the right to object to our processing of your personal information.

You can exercise these rights by contacting us at We will respond to your request within a reasonable timeframe.

Data Security:

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no security system is perfect, and we cannot guarantee the complete security of your information.

Cookies and Tracking Technologies:

We may use cookies and other tracking technologies to collect information about your use of our website. These technologies help us understand your preferences and improve our website. You can control your cookie preferences through your browser settings.

Children's Privacy:

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under the age of 13. If you are a parent or guardian and you believe your child has provided us with personal information, please contact us at

Changes to this Privacy Policy:

We may update this Privacy Policy from time to time. We will post any changes to this Privacy Policy on our website.

Contact Us:

If you have any questions about this Privacy Policy, please contact us at

Cape Town, South Africa Jurisdiction:

This Privacy Policy is governed by and construed in accordance with the laws of the Republic of South Africa. You agree that any legal proceedings relating to this Privacy Policy will be brought exclusively in the courts of Cape Town, South Africa.

bottom of page